SMS Messaging Terms & Conditions
Blue Line Research LLC | CARA One
Effective Date: October 23, 2026
01
Overview
Blue Line Research LLC develops and operates CARA One, an AI-powered communications, customer service, and appointment scheduling platform.
CARA One is designed to support businesses, including day spas, salons, wellness providers, and other service-based organizations, with appointment scheduling, customer communications, and administrative services.
These SMS Terms & Conditions govern text messages sent directly by Blue Line Research LLC, including authorized CARA One beta testing and customer-service communications.
02
Types of Messages
Depending on the messaging program to which you have consented, messages may include:
- Customer service inquiries and responses.
- Appointment confirmations and reminders.
- Appointment cancellations and rescheduling notifications.
- Booking requests and scheduling assistance.
- Service-related updates.
- Authorized software testing notifications.
Promotional messages:
Special offers and marketing communications require separate, appropriate consent and are not included in this SMS program.
03
Consent to Receive Messages
By voluntarily opting in to an applicable Blue Line Research LLC messaging program, you agree to receive text messages associated with that program.
Consent may be obtained through an approved online form, an affirmative verbal agreement for eligible nonmarketing messages, or another legally permitted opt-in method.
Providing SMS consent is optional and is not a condition of purchasing products or services.
04
Message Frequency
Message Frequency
Message frequency varies based on your interactions, appointments, service requests, or participation in authorized testing.
Message and Data Rates
Message and data rates may apply.
05
Opt-Out Instructions
You may opt out of SMS communications at any time by replying STOP to the number that sent the message.
After opting out, you may receive a final confirmation message. No further messages will be sent under that messaging program unless you provide renewed consent or another legally permitted basis applies.
06
Customer Support
Reply HELP to the number that sent the message for assistance.
You may also contact Blue Line Research LLC through its official website:
07
Privacy and Information Protection
Blue Line Research LLC handles personal information according to its published Privacy Policy.
SMS Privacy:
Mobile phone numbers and SMS opt-in consent information will not be sold or shared with third parties or affiliates for marketing or promotional purposes.
Authorized service providers may process information as necessary to deliver requested communications and operate the messaging service.
Privacy Policy:
https://www.bluelineresearch.co/pages/privacy-policy
08
Third-Party Businesses Using CARA One
CARA One may provide communications technology to independent businesses, including spas and salons.
When an independent business uses CARA One to communicate with its customers, that business may act as the sender and maintain its own messaging registration, consent procedures, privacy policy, and applicable SMS terms.
Consent provided to Blue Line Research LLC does not automatically authorize unrelated businesses to send messages, and consent provided to one business is not transferable to another.
09
Delivery and Availability
Message delivery depends on mobile carriers, network availability, and technical conditions.
Carriers are not liable for any delayed or undelivered messages.
Blue Line Research LLC does not guarantee uninterrupted message delivery.
10
Changes to These Terms
Blue Line Research LLC may update these SMS Terms & Conditions as its services evolve.
Updated terms will be published on the applicable website. Any changes requiring renewed consent will be handled in accordance with applicable law.
SMS Privacy Commitment
Mobile phone numbers and SMS opt-in consent information will not be sold or shared with third parties or affiliates for marketing or promotional purposes.
Authorized service providers may process information as necessary to deliver requested communications and operate the messaging service.